It has long been understood that for a leader to
assist a subordinate in their personal development, the leader must be willing
to delegate certain tasks that are a normal part of their scope of
responsibility. The practice holds that
the individual who is delegated this task will be enriched by learning to make
decisions that are above their own scope of responsibility and thus become more
confidant in their own skills and abilities.
For this development tactic to work there must be
some mutually understood and accepted ‘rules’.
These include:
1. The
task being delegated must be clearly defined with specific expectations and
timing.
2. The
leader must use the task as a training opportunity. It must not be used as a set up for failure.
3. The
person being delegated the task must be given the tools to succeed including
the authority to ensure the assistance of others as necessary.
4. Leaders
must always make themselves available for assistance.
5. It
must be clear to both parties that the responsibility and authority associated
with the task are being delegated but that the ultimate accountability must
remain with the leader.
As long as this process is followed, delegating to
another is a powerful expression of confidence and a very useful tool in
preparing someone for greater responsibilities.
Problems arise when delegating really becomes a form
of abdicating.
Let’s be honest…not every leader is the sharpest
tool in the box. And not every leader is comfortable with having staff members
who are more capable than they are.
Whether it is a defensive manoeuver - an attempt to
cover up one’s own shortcomings – or an offensive measure to cripple a rising
star, some leaders avoid their responsibilities by abdicating them, not
delegating them, to someone else.
What’s the difference?
When a task is abdicated
it is done without the protection of the ‘rules’ outlined above. As a consequence, the subordinate is often
handcuffed from the beginning and despite best efforts they may be unable to
satisfactorily complete the assignment. This allows the leader to cast blame on
another without ever revealing their motive.
Here’s an extreme example. I started a new position with a new
company. On day one my new superior told
me that I needed to fire a particular associate in the division, a former
direct report of his. I was informed ‘… he’s no good …’
I had no way of making any judgement so I simply
replied that I was delegating this task ‘back up’ to him or I be allowed time
to make my own judgement and action. As you’d
expect, he backed off…his abdication attempt failed.
Leading means taking responsibility as well as
taking action. Lead with integrity and
with clarity of purpose. Give others the
opportunity to grow through your thoughtful delegation. Those to whom you
provide leadership as well as opportunity will support you and grow to become
effective resources you can count on in times of need.
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