Much has been written to try to
define the differences between generations in the workforce. Specifically, commentators look to make value
distinctions. Baby boomers want this;
Gen X wants that; Millenials yet again something different. The suggestion is that each successive
generation is looking for something unique in their experience and thus the
need for different leadership/management styles in order to maximize
productivity and job satisfaction.
I beg to differ.
As a Baby Boomer, I wanted to have
essentially the same things I hear Millenials seeking. Millenials want to be recognized for their
work; they want their ideas to be thoughtfully considered; they want to make
the world a better place for everyone.
As they look for employment, sense of purpose, professional development,
mentoring and aligned values are all top of mind criteria.
Frankly, these are all Apple Pie
aspirations. Except for the most cynical
amongst us, most people of any generation hold these views. They are shared human desires. Who does not want recognition for work well
done…who does not want to have their ideas and input seriously considered…don`t
we all instinctively want to leave the world better than the place we entered.
I submit that what have really
changed are the attitudes and capabilities of those in positions of authority
and responsibility. While there is much
yet that needs to be done in terms of professionalism, transparency, gender
equality and integrity, the fact of the matter is that the needle has moved
significantly over the past century.
Workplaces are now far more inclusive and responsive. Managers and leaders are better educated,
better trained and better supported than ever before. This breeds self-confidence and thus the
ability to consider others’ opinions without feeling attacked or threatened.
To be certain, communication
techniques have changed and younger generations must be motivated in ways which
are meaningful to them. But really,
hasn’t that always been the case. The
‘next’ generation always feels that they have been blessed with insight and
wisdom that is lacking in their superiors.
To them let me simply quote from
that sage of yesteryear, Mark Twain.
“…When I was a boy of 14,
my father was so ignorant I could hardly stand to have the old man around. But
when I got to be 21, I was astonished at how much the old man had learned in
seven years…”
Your leadership style
and messaging techniques may be different - must be different - depending upon
your audience. But again, that has always been the case as no two
individuals respond similarly regardless of their generation. What is
most important though is that you stay 'on message' because the team must be
unified in their understanding of both the purpose and the process. Make
that your priority and generations become much less meaningful.
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