Monday 20 May 2024

Thursday June 6, 2024...mark it on your calendar!


 

On this date, 80 years ago, the Allied nations launched Operation Overlord. Now known primarily as D Day, it was the day that about 132, 000 Allied soldiers advanced on the beaches of Normandy against the strong opposition of enemy troops specifically tasked to withstand such an invasionBy the end of that first day, over 4000 Allied troops had died; over 10,000 had been injured, lost or captured; and victory had taken it’s first steps in freeing France and subsequently the rest of occupied Europe. It would take almost another year to achieve ultimate victory but make no mistake...the momentum of the war changed that day. 

My father served on that dayHis Spitfire circled the beaches of Normandy providing air coverage against the Luftwaffe ensuring that the combatants on the beach need not also be concerned of attacks from aboveRecently, my son and I went back to honour his memory and his service, and that of not only the 132,000 but the hundreds of thousands that followed in the days and weeks after June 6th. 

We might not all have the same passion to observe this day. Afterall, it was on another continent and 80 years in the pastHaven’t we moved on yet? 

Let me assure you that those whose lives were changed that day...the French and subsequently, the Belgians and Dutch and others, still revere the sacrifices that bought them their freedomLet me share three quick anecdotes that arose during our visit. 

Epernay is a small town east of Paris in the champagne district. This is the home of the Pol Roger winery which has carried the seal of the British monarchy since Queen Victoria, and which was Winston Churchill’s brand of choiceIt is also where my father did a bit of bootlegging as the Allies advancedWe met with a current member of the Roger family and recounted his storyWe were as warmly received as the day my father first met the Roger ancestor. We left with warm handshakes, an opportunity to record our visit in their guest book, and a copy of their recent publication celebrating their 175th anniversary. Their freedom and their recognition of those responsible is not an empty echo but a reality celebrated in their culture. 

In the small German city of Kleve, we visited the Reichwald Commonwealth CemeteryCarved out of the German forest, over 7500 souls rest in recognition of their ultimate sacrifice. One was my father’s best friend from childhood who was killed in action in October 1944 and after whom I am namedI placed his picture and a copy of the letter his parents received notifying them of his death, on his gravestoneThat evening, we recounted our visit to our Airbnb hosts, Lottie and Christof, a Dutch couple living in a renovated farmhouse. Lottie’s family included members living in Indonesia who were imprisoned and tortured during the warShe cried as easily as I didAs we left the next day, she and Christof committed to tending the gravesite for as long as they lived thereFreedom is something that came with a sacrifice, and it is never forgotten in their lives. 

Finally, we visited the Canadian Juno Beach Memorial in NormandyThe site where Canadian soldiers launched their attachThe small-town shops display the flags of all the Allied nations that participated in that dayThe museum curator read my father’s logbook and the comments he recorded thereinShe paused and then asked for permission to copy the text and incorporate it into their archives. Remembering freedom and acknowledging the costs gives purpose and meaning to their workNO ONE IS FORGOTTEN HERE! 

I can tell you that I took a bucket of tears with me and that wasn’t enough. 

You may not have as personal a story as mine, but your freedom is. On June 6th, take a deep breath and hold it for one minuteHundreds on that day died even before their feet hit the beaches, only moments after their landing craft laid open their ramps...in less time that it has taken to draw your breath. Give silent thanks to those whose sacrifice 80 years ago allows us to enjoy living the lives that they had hoped for themselves. 

Sunday 12 May 2024

...and you wonder why we have an 'engagement' problem...


 

For as long as I can remember, the most significant problem in almost all businesses, large and small, has been that of employee engagement. It is not finding and/or keeping staff; it is having them be committed to the goals that are set and performing their best, day in and day out.  

According to the average of several studies, employees most want the following: 

  1. Job security 

  1. Work/life balance 

  1. Recognition and respect 

  1. Competitive pay and benefits 

  1. Opportunities to learn and develop  


Clearly, this list is not definitive, but it is a compilation of several studies. 

By contrast, the average of several studies of leaders suggests that these are the primary skills that they need to be effective in their roles. 

  1. To be authentic, that is being true and genuine to who you are. Apparently, people need to trust your character and connect with you. 

  1. Curiosity, that is trying to understand the art of the possible. 

  1. Analytical prowess, focusing on cause-and-effect relationships and being attentive to patterns and trends. 

  1. Adaptability, venturing beyond your comfort zones. 

  1. Creativity, developing our own unique perspective and bringing your slice of genius to the table. 


For the sake of this discussion, let’s agree to accept that the results of these surveys are generally correct. The problem is that there is little to no overlap of the priorities. Consequently, we have a disconnect that suggests that leaders are driving the bus to a destination that most of the employees don’t care about. 

For example, an employee who wants to be compensated fairly does not really give a damn if the leader brings their own ‘slice of genius to the table’. Employees can’t spend genius, but they can spend a raise. 

Likewise, being ‘true and genuine to who you are’ will not give much solace to the person who you just fired or told that they need to work more hours to get the job done. 

The things that employees want are the fundamentals of employment upon which they can demonstrate their competencies and build careers. When leaders are too busy being clever analysts, being curious, adaptable or creative, they lose sight of the real priorities. To be certain, leaders must be the ones setting priorities and strategies; building and equipping teams; using their authority and accepting accountability.  

But when these same leaders fail to address the fundamentals in a meaningful and genuine fashion every day with every employee, then engagement is at risk. And when engagement is tenuous, strategies and results are simply words and not calls to action. 

Have you got your eyes on the right prize? Does the welfare of your staff mean more than the next brilliant idea? Or have you figured out how to achieve your objectives despite your staff rather than because of them... 

Lead by setting the correct priorities and you will find leadership so much easier, and so much more rewarding.